首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
A、When they are on good terms with their managers. B、When they find their job goals easily attainable. C、When they find their su
A、When they are on good terms with their managers. B、When they find their job goals easily attainable. C、When they find their su
admin
2021-08-12
29
问题
Good afternoon. In today’s talk, we’ll discuss how managers can get their staff to do what they are asked. Much to their frustration, managers often struggle to get their staff to comply with even simple instructions. Often, they blame their employees: "They don’t read emails, they don’t listen, they don’t care"— that kind of thing. But according to recent research conducted in Australia, it looks like it’s not the employees’ fault, but the managers’. It’s easy to understand why people sometimes disobey procedures intentionally. Occasionally, it’s because they’re pressured to finish in a short time. At other times, they may disagree with the spirit of the procedure—the effort demanded, the time consumed, the lack of potential effectiveness. And every now and then, they just don’t want to, maybe deliberately or out of stubbornness.
So apart from that, what else gets in the way of procedural compliance? The research scholars surveyed 152 blue-collar workers from two separate sites in the mining industry. They asked the workers a range of procedure-related questions, such as whether they found the procedures useful, how confident they felt in their job, how comfortable they were to speak up in the workplace, and how closely they followed any new procedures set by their managers. They were also asked to rate the extent to which they perceived their supervisors to be helpful. That last statement was the most instructive because, as the researchers found, there was a remarkably strong correlation between how helpful supervisors were perceived to be and how likely their employees were to follow their directors.
Supervisors’ helping behavior was found to be motivational in nature. It increased employees’ perception of the likelihood of success in the attainment of job goals, and therefore fostered a willingness to dedicate their effort and ability to their work. In short, managers should be ongoing role models for the change. As the saying goes: Do as I do, not as I say. To affect behavioral change, what’s most required is interaction and involvement—the human touch—and, naturally, processes that add value. Although procedures are designed to guide and support employees’ work, employees, it seems, can’t always be expected to comply with procedures that are not seen as useful. And of course, managers shouldn’t keep resending emails. They are an effective tool for the sharing of data reports, but they are a hopeless tool if what a manager’s desiring is a change in behavior.
Questions 22 to 25 are based on the recording you have just heard.
22. Why are managers often frustrated with their employees?
23. Why do employees sometimes disobey procedures intentionally?
24. When are employees more likely to follow instructions according to the researchers?
25. What does the speaker say about emails?
选项
A、When they are on good terms with their managers.
B、When they find their job goals easily attainable.
C、When they find their supervisors helpful.
D、When they are financially motivated.
答案
C
解析
事实细节题。由短文可知,研究人员发现,当员工认为主管很有帮助时,他们更有可能服从指令,这两者之间有着很强的关联。因此答案为C)。
转载请注明原文地址:https://jikaoti.com/ti/6snFFFFM
0
大学英语六级
相关试题推荐
A、Deeperunderstandingofhowcellsstayhealthy.B、Knowingabouthowcellrecyclesomeofitsowncomponents.C、Researchingabo
A、Peoplesometimesdosomethingwrongwithgoodintention.B、Oneshoulddiscussitwithothersifhewantstodosomething.C、Th
A、TheJapanesemathematicteachers.B、BoththespeakerandhisGermanfriend.C、BothAmericansandimmigrants.D、Thesonofthe
A、Ithelpspeoplegetupearly.B、ItproducesvitaminD.C、Itkillscoldviruses.D、Itenablesustolookhealthy.B
A、Studentslearnbestbydoingthingsforreal.B、StudentslearnfastinbusinessenvironmentC、Studentslearnfastthroughonli
Manywhothinktheyhavefoodallergies(过敏)actuallydonot.Anewreport,commissionedbythefederalgovernment,findsthefiel
A、Awaytopreventabonedisease.B、Anunderstandingbetweenbonetissueandothertissue.C、Awaytounderstandhowspecialize
Utopiaisaperfectplace.Itisaplacewithoutwar,hunger,poverty,orcrime.Itisaplacewherethepeopleworktogetheran
A、Itisexperiencinganeconomicboom.B、Itisdifficulttomakemoney.C、Itisveryprosperous.D、Onlygoodbusinessmancanbe
WillAIRobotsTurnHumansintoPets?A)InaroomattheUnitedNationsoverlookingNewYork’sEastRiver,atatableaslon
随机试题
渐组织绩效的测量指标存在的问题有______、______、______、______、______。
利用格林公式计算∮Lxy2dy-x2ydx其中L为圆周x2+y2=a2,沿逆时针方向.
根据《合同法》,招标公告属于()
建筑工程质量的缺陷责任期从实际通过竣(交)工验收之日起计。如果由于发包人原因导致工程无法按规定期限进行竣(交)工验收的,在承包人提交竣(交)工验收报告()天后,工程自动进入缺陷责任期。
工伤保险争议处理的法律程序包括()。
如果财政有赤字,货币供应量的变动状况是()。
彩票具有一定的赌博性质,同时也需要资金作为支持,所以禁止18岁以下的儿童买彩票是合理的。但是,不允许在便利店开设自动彩票机就等于堵住了成人自助购买彩票的渠道,禁止的不仅是想购买彩票的未成年人,还有许多有经济实力和博彩意识的成年人。如果上面的论述为真,则对下
教师检测学生对电场力做功、电势差等的掌握,设计习题,同学解答。题干:一带负电的点电荷q=一4×10-8C置于匀强电场E中,电场E=2×102N/C,MN=30cm。求:(1)M→N电势能变化。(2)MN电势差。解:(1)电荷从M→N的过程中,电场力
Sunlightisfree,butthatisnoreasontowasteit.Yeteventhebestsiliconsolarcells—byfarthemost【C1】______sort—convert
下列不属于网络拓扑结构形式的是 ( )
最新回复
(
0
)