A、He doesn’t have a clear idea of the complete service. B、He wants the best service. C、He just wants to have his hair cut the wa

W: Hi. How can we help you today?
M: Yeah. I’d like to get my hair trimmed a little. Nothing fancy. Just a basic trim.
W: Well, can we interest you in today’s special?
M: Um...No...
W: We’ll shampoo, cut, and style your hair for one unbelievable low price of $9.99. Plus, we’ll give you a clean shave and a back massage to help you relax. Best service in town!
M: Okay, I’ll have the complete service today, but as I said before, I just want to get my hair trimmed. A little off the top and sides. That’s all. I mean, that’s all.
W: No problem. Relax. You’re in good hands. Okay, here we go. So, what do you do for a living?
M: I’m a lawyer, specializing in workplace accidents, and I’m in town for an interview for a new job, and.. .Hey, what happened to my hair? And what’s left of my hair turned purple. Are you even a licensed beautician?
W: Well, sir, we offer a money-back guarantee on all our work, so if you’re not completely satisfied...
M: Satisfied? I’m anything but satisfied. How in the world am I supposed to go to a job interview looking like this? Forget it. Forget it.
Questions 13 to 15 are based on the conversation you have just heard.
13. Why does the man repeatedly say "That’s all"?
14. What does the beautician mean by "You’re in good hands"?
15. Why does the man come to this beauty salon?