首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Dear Sir, I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received
Dear Sir, I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received
admin
2010-01-10
42
问题
Dear Sir,
I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received when we visited your restaurant last Friday evening. On hooking a table for four by telephone on Tuesday we were 【C3】______ that there would be room for us despite the fact that you had only been 【C4】______ for a few weeks and were already booked.
We appreciate that there must be great 【C5】______ for restaurant meals at this time of the year in such a popular and 【C6】______ area but we were not expecting such an ill-mannered reception on the part of your head waiter.
Our Chinese friends are currently touring the "Shakespeare country" and were looking forward to a traditional English dinner in such a charming setting. But our hopes 【C7】______ an enjoyable evening out were instantly spoilt when your head waiter informed us that he had received no booking in our name and, so, no table was 【C8】______ for our party. My colleague and I protested at this and asked to speak to the manager, who, we were told, was unavailable. Your staff then offered us a table which we all had to share with another couple and no effort was made to 【C9】______ the unpleasantness we had experienced. We also had to wait some 【C10】______ time before the menu was brought to us.
I trust you will give this complaint your prompt attention as the whole embarrassing incident was a great. disappointment to our guests and sets a bad example of our English hospitality.
Yours sincerely,
Paul J. Weller
【C9】______
选项
A、smooth away
B、smooth over
C、smooth above
D、smooth through
答案
B
解析
转载请注明原文地址:https://jikaoti.com/ti/dBMsFFFM
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
Whatisthecaller’scomplaint?
Whatisofferedtoguestswhomaketheirreservationsonthehotel’swebsite?
TaskSheetforCandidateATaskSheet1A:Themanagement:theimportanceofcorporatecultureB:Customerrelations:h
Strong语气生硬
TaskSheetforCandidateATaskSheet1A:Themanagement:theimportanceofcorporatecultureB:Customerrelations:howtoget
•Youwillhearaninterviewwiththemanagerofacorporatetravelagency.•Foreachquestion23-30,markoneletter(A,Bor
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
随机试题
以下药物中,归心、肺、肾经的是
小儿骨髓外造血时,末梢血中可出现
以下属于油溶性抗氧剂的是
关于基金份额分拆,下列说法错误的是()。
根据《证券公司风险控制指标管理办法》的规定,下列关于证券公司经营证券自营业务的规模及比例控制,说法正确的有()。I.持有一种权益类证券的成本不得超过净资本的30%Ⅱ.持有一种权益类证券的成本不得超过净资本的100%Ⅲ.
在买卖合同中,下列()属于买受人负有的义务。
绩效指标体系的设计程序包括:①工作分析;②理论验证;③修改调整;④指标调查。正确的排序是()。
根据下列材料回答问题。2006年,全国农村外出从业劳动力中,男性劳动力8434万人,占64%。从年龄构成上看,20岁以下占16.1%;21—30岁占36.5%;31一40岁占29.5%;41—50岁占12.8%;51岁以上占5.1%。从
两个或两个以上的法人合并为一个新法人,是()。
WhenisJim’sbirthday?
最新回复
(
0
)