Dear Manager, I am writing to you to complain about the service in your hotel. I had a terrible stay in room 2532 of Orange

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问题 Dear Manager,
    I am writing to you to complain about the service in your hotel. I had a terrible stay in room 2532 of Orange Hotel from the 16th to the 19th in March 2009 when I came to Beijing on business.
    Firstly, the air conditioner in my room could not operate properly. I asked your front house manager for help and she told me she would send someone to my room to check it immediately. No one came. As a result, I was very cold every time I was in the room.
    Secondly, I found the bathroom was dirty and the hot water was always warm.
    Thirdly, the noise at night was extremely loud and I found it difficult to sleep.
    I hope you will give immediate attention to the service in your hotel.
    Yours faithfully, John Smith
What does the author hope the manager do? He hopes the manager will give immediate attention to______in the hotel.

选项

答案the service

解析 从原文“I hope you will give immediate attention to the service in your hotel.”可以得到答案。
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