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  3. E-Mail Message To: Rebecca Palmer From: Joseph Riga Subject: Your order Dear Ms. Palmer, Thanks for your online order from Sim

E-Mail Message To: Rebecca Palmer From: Joseph Riga Subject: Your order Dear Ms. Palmer, Thanks for your online order from Sim

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问题 E-Mail Message
To: Rebecca Palmer
From: Joseph Riga
Subject: Your order
Dear Ms. Palmer,
Thanks for your online order from Simonte’s Books. Simonte’s Books operates fifty five stores nationwide. We have a number of warehouses and book sources locally and nationally. You can find the latest books, music CDs, and movies. Orders will be delivered at no charge to our customers; however, items may ship separately depending on availability.

If you want to check the status of your order any time, visit our Web site, www. simontesbooks.com. To place an order by phone, call 1-888-525-3787.
Joseph Riga
To: Joseph Riga
From: Rebecca Palmer
Date: May 28
Subject: My order
Dear Mr. Riga,
I was told that item #0128N in my order would arrive on May 15, but I am still waiting for it. When I checked the status of my order online, the record indicated that this item was shipped a week ago. Can you please let me know when can I expect the delivery?
Sincerely,
Rebecca Palmer
What item is Ms. Palmer asking about in her e-mail?
选项 A、A paperback book
B、A hardcover book
C、A music CD
D、An instructional video
答案B
解析 在第二个邮件中询问还未送到的编号为O128N的商品什么时候到达。从第一个邮件的订货明细中可以知道相应订货号的商品是精装本的图书。
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