•You will hear another five recordings. •For each recording, decide what the speaker is doing. •Write one letter (A- H) next to

F: I guess the main weakness is with the image of stone of the products. I complained about this last year. With our present strategy, we could find ourselves having problems in the future. We need to turn the situation around, work the market to our advantage. What I’d suggest is a complete review of the way we’re approaching the market. I think we should get everyone together and explore all the possibilities.

F: When I first read the report, I was very disappointed. Our results are well below the target, in spite of using the consultants, and all the new strategies we’ve been applying. I can’t understand it at all. In order to try and get clear what’s going on, I’m going to need input from various sections.  What I’d like from you, as soon as you can, is price comparisons for the different regions. I’ll also need a report on how useful the consultants’ advice was.