Look at the notes below. You will hear a woman paying the bill. There’s a 4% merchant【C9】______. We【C10】______these charges when

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问题 Look at the notes below.
You will hear a woman paying the bill.
There’s a 4% merchant【C9】______.
We【C10】______these charges when you pay your sundry fees bill.
Totals: 【C11】______
Let me give you your【C12】______
【C10】
G: Hello. I’ve come to pay my bill.
C: Okay. Just a minute please. Let me get our copy... will that be cash or charge?
G: Charge. I’ll put it on my American Express.
C: Okay. By the way, there’s a 4% merchant commission you must pay if you use a credit card.
G: Who gets the 4% ?
C: The Bank of China. We defray this charge when you pay your sundry fees bill, but I’m afraid we must add it to the rental.
G: Hmm. Okay.
C: That will be a total of $ 5, 972. May I have your card, please?
G: Here you are.
C: Thank you...(Imprints card)Would you sign here, please? Thank you. Here’s your card and your copy.
G: Thank you.(Starts to leave)
C: Just a moment, please, let me give you your receipt.

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答案defray

解析 由第六句话“We defray this chargewhen you pay your sundry fees bill”可知。
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