•You will hear three telephone conversations or messages. •Write one or two words or a number in the numbered spaces on the note

Woman: Hello, Executive Catering Services, Anna speaking. How can I help you?
Man: Hello Anna, this is Julian Russell from Family Holidays. I wondered if you could do some catering for us next week. We’re having a small reception - it’s to launch a new advertising campaign. Would you be free?
Woman: When exactly is it, Mr Russell?
Man: Next Thursday - that’s May the second.
Woman: Oh yes, I can do that. Where will you be holding it?
Man: We thought we’d have it at Head Office and use the Boardroom because there’s enough room for everyone there.
Woman: OK. What sort of things would you like?
Man: Just a light lunch, I think, so that people can eat while they move around and talk to each other. You did something similar for us last year - we’d be happy to have the same menu again.
Woman: Right, I’ll look in my diary and see what you had. Oh, I nearly forgot to ask you, how many should I cater for?
Man: Well, I think most people will be able to come. Perhaps around 25. No, let’s say 30 to be sure.
Woman: Right. Thank you for getting in much, Mr Russell, I’ll send you confirmation of the arrangements by the end of the week and then I’ll...