首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
admin
2016-10-25
31
问题
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper respect.
As you listen, for questions 1-12, complete the notes using up to three words or a number.
You will hear the recording twice.
MEET AND GREET CLIENTS
Get Off on the Right Foot
【L1】When a businessperson makes the______ with a colleague, he wants to have a successful start.
【L2】An unsuccessful start will contribute to a______.
Strategies
【L3】If you don’t stand up when you meet someone, you send a______that he/she is not so important.
【L4】A smile is important for your______can give the other person more information than your words.
【L5】______is necessary for it shows your attention on and interest in the people.
【L6】When you meet people you don’t know, ______immediately.
【L7】It is not always enough to say who you are, you should give______, for example, about you work.
【L8】People always consider the person who first offers a handshake is ______and at ease.
Introductions
【L9】In business, it is common to introduce______people to the other party.
【L10】The______should be considered more important than your boss.
【L11】If you attach importance to the______as you hear it, you are likely to remember it later.
【L12】These rules can help you to have a sound start for______.
【L12】
Woman: Good morning. In today’s class we’ll talk about how to meet and greet clients with the proper respect.
As we all know, a day in the life of every businessperson is made up of a series of meetings and greetings. Whether you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Getting off on the wrong foot can make for a difficult recovery. Here are some simple strategies for a successful start.
1. Stand up when you meet someone.
This allows you to engage the person on an equal level — eye to eye. By remaining seated, you send a message that you don’t think the other person is important e-nough to warrant the effort it takes to stand. If you find yourself in a position where you can’t stand up(such as being trapped behind a potted plant), offer an apology and an explanation.
2. Smile.
Your facial expression says more than your words.
Look as if you are pleased to meet the other person regardless of what is on your mind. Put a smile on your face for the person standing before you.
3. Make eye contact.
Looking at the people you meet says you are focused and interested in them. If you are staring off somewhere else, you may appear to be looking for someone more to your liking to come along.
4. Introduce yourself immediately.
As soon as you approach people you don’t know or are approached by them, say who you are. Don’t stand around as if someone else is in charge of introductions.
5. Include a statement about who you are when necessary.
It is not always enough to say, "Hello, I’m Mary Jones." Give more information. "Hello, I’m Mary Jones. I work for XYZ Corporation."
6. Offer a firm handshake.
Extend your hand as you give your greeting. The person who puts a hand out first comes across as confident and at ease. Make sure that this physical part of your greeting is professional. Don’t offer bone-crushing grips or wimpy limp-wrested shakes. Everyone in business shakes hands with everyone else.
7. Learn how to make smooth introductions.
In business you always introduce less important people to more important people. The way to do this is to say the name of the more important person first, followed by the words " I’d like to introduce..." and then give the other person’s name. Be sure to add something about each person so they will know why they are being introduced and will have some information with which to start a conversation.
8. Know who the more important person is.
The client or the business prospect is more important than your boss. Just hope your boss agrees.
9. Pay attention to names when you meet people.
It is all too common to be thinking about what you are going to say next and not focus on the other person. If you concentrate and repeat the name as soon as you hear it, you stand a better chance of remembering it later.
Your goal within the first few minutes of meeting other people is to make them feel comfortable and to put them ease so they will want to do business with you. When you are confident of the rules for those critical initial encounters, you will have a solid start for long-term profitable relationships.
选项
答案
LONG-TERM PROFITABLE RELATIONSHIPS
解析
转载请注明原文地址:https://jikaoti.com/ti/XvMsFFFM
本试题收录于:
BEC高级听力题库BEC商务英语分类
0
BEC高级听力
BEC商务英语
相关试题推荐
Whomostlikelyisthespeaker?
Whomostlikelyisthespeaker?
Whataretherelationsbetweenthetwopersons?
Howdosomeofthemanagersprobablyfeelrightnow?
A、 B、 C、 D、 DThepeopleareshakinghands.Choice(A)confusesrubbingtheirfingersandshakinghands.Cho
A、 B、 C、 C(A)注意assist和assistant的发音类似。(B)对帮助表示感谢,与题意不符。(C)针对“是否能够帮忙处理这个软件”的提问做出了否定回答,之后又称不清楚。所以没法给予帮助。故为正确答案。
A、 B、 C、 BHowmanydays是问题的关键,所以正确答案应该是说几天或几周等期限的内容。(A)用来回答Howmanypeoplewillbeaway…?这类问题,(C)适合回答Howmanyti
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.(Thecandidatechoosesonetopic
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
Askingquestions征询
随机试题
言语理解的最高级水平是什么?其影响因素是什么?
A、Abusycitycenterconvenientforshopping.B、Apeacefulseashorewithbeautifulviews.C、Ahugebaywithalittlebalcony.D、
楷书是汉字字体的楷模(标准字体),顾称楷书,也称“()”。它始于汉代,盛行于魏、晋以后,是由()演变而成的。
女,45岁。近1年来盗汗、心悸、易怒,食量增加。检查:突眼,心率110次/分,血压126/84mmHg,甲状腺弥漫性肿大Ⅲ度,心律齐、无杂音,举手颤动明显。查血T3、T4高于正常值。诊断为原发性甲亢,经抗甲状腺药物治疗后复发。拟行甲状腺双侧次全切除术。
当某种新的治疗方法仅能延长某病患者的寿命而不能使其彻底治愈,将出现
下列项目中,不可抵扣外购应税消费品的已纳消费税税额的有()。
下列对临海古长城的描述中,正确的是()。
某试卷有6道题目,每题答对得2分,答错不得分。甲有2道题一定可以做对,有2道题有50%的可能做对,剩余的2道题目有30%的可能做对,那么甲得10分及以上的概率为()。
在以下几种帧中,属于IEEE802.11管理帧的是()。
A、Thefamousbrands.B、Thecereals.C、Books.D、Meat.BWhichisthepropergoodsthatcanbeshoppedonline?
最新回复
(
0
)