首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
What is lacking in North America’s retail industry?
What is lacking in North America’s retail industry?
admin
2016-07-10
34
问题
What is lacking in North America’s retail industry?
W: Canadians love to shop. Yet there seems to be a growing gap between what consumers are looking for and what the retailers are delivering. How are Canadian retailers meeting consumers’ expectations?
M: Recent surveys show that consumers are somewhat disappointed with retail offerings in North America not just in Canada. There is too much sameness in product offering and shopping experience. The new customer who is 25 or younger has grown up with a laptop at school, high speed internet and gaming. They expect to be able to seamlessly shop multichannel in store, on the web, over the phone. Right now, those channels are really isolated. They are not connected as well as they could be. Some retailers are rising to the challenge and some are being left behind.
W: If a retailer is following behind, what’s the first thing it should do to catch up?
M: Sort out what type of retailer to be. Retailers have two options in the market place, either they have to be extremely efficient and focus on price or they have to offer a fantastic customer experience that specialized to the customers’ needs. The middle is no place to be.
W: Customers get frustrated when they revisit a store and nobody knows them. How can they get more recognition?
M: There is a new way of retail programs that emphasize customers’ centrici-ty. That’s where you, as a consumer, provide your personal profile to a retailer, and they use it to help you. At a clothing store, for instance, a sales person would access your whole purchase history and color preferences on a hand held device. Your experience builds on your previous purchase. Consumers want more personalized help. They want to know they are buying exactly what they need. Is this the freshest product? Is it the most current fashion? More and more building loyalty has less to do with giving out rewards and more to do with the experience.
选项
A、Speedy delivery of products.
B、Independent shopping channels.
C、Variety in retail offering.
D、New and young customers.
答案
C
解析
转载请注明原文地址:https://jikaoti.com/ti/UvIsFFFM
本试题收录于:
公共英语五级笔试题库公共英语(PETS)分类
0
公共英语五级笔试
公共英语(PETS)
相关试题推荐
InwhatwaydidDr.CohenhelpexplainwhysomanyAmericansdieofdrugreactions?Whatisthemainmessageofthetext?
______isoriginallyaretrieverbutnowbecomesmainlyapet?______hasacountry’snameinitsnamenotbecausethecountryis
______isoriginallyaretrieverbutnowbecomesmainlyapet?______alwaysgetsitshaircut?
______isoriginallyaretrieverbutnowbecomesmainlyapet?______isoftenjudgedifitisagoodbreedbyitshaircolor?
Answerquestionsbyreferringtothedescriptionson3differentdogsinthefollowingmagazinearticle.A=LabradorRetrie
Whichofthefollowingcanproducethestrongestshock?Theelectriccatfishhasadifferentelectricsysteminthat______.
Thispassagemainlyconcernsabout______.MurderrateamongAmericansolderthan25declinedbecause______.
______issoldwell?______enablesplayerstoconstructbuildingsindifferentstyles?
AnswerQuestionsbyreferringtothecommentson3differentplanetsinthefollowingmagazinearticle.A=SaturnB=V
随机试题
A、采用化学发光剂作为酶反应底物B、用化学发光剂直接标记抗原或抗体C、抗体包被在磁颗粒表面D、发光底物是二价的三联吡啶钌E、以荧光物质标记抗体微粒子化学发光免疫采用
A.产生有利的药物相互作用B.抑制乙醛脱氢酶C.造成听神经和肾功能不可逆损害D.抑制氧化代谢反应E.抑制肾肽酶乙醇+呋喃唑酮()。
医疗机构药品调剂工作的基本流程是()
房地产开发企业流动资金贷款,是银行向社会提供房地产产品的房地产开发企业发放的用于生产周转的流动贷款,凡经有权机关批准经营城镇土地开发及商品房建设的企业,拥有一定的自有资金,具有健全的管理机构和财务管理制度,能够独立承担民事责任,经主管机关标准登记,取得了法
教育目的是随着社会的发展而演变的,其功能有()
在动物园看到老虎和在野外看到老虎给人的情感体验是完全不同的,这可以用()做出合理的解释。
甲请乙为其在丙家盗窃时望风,乙同意。某日晚,甲、乙按约定前往丙家,乙在屋外望风,甲进入丙家,见丙女一人在家,就对丙女实施了强奸行为。对本案应如何处理?()
某旅行社对学生团体旅游提出如下优惠方案:每人享受八二折(即原价的82%)优惠,且如果人数多于5人,则有1人可全部免费,但不得分成多个旅游团。现有一个9名学生的旅游团参加该旅行社组织的旅游团组,则人均费用大约优惠了()。
有四个数,其中前三个数成等比数列,其积为512,后三个数成等差数列,其和为48,求这四个数中的第四个数().
中美都拥有辽阔的国土,都是多个民族并存、多种文化融合的国家,都生活着勤劳智慧的人民。中美因不同的历史背景和现实国情而存在着差异,这有利于我们相互借鉴,取长补短。中美加强合作,符合两国和两国人民的根本利益,对世界的和平与发展也具有重大影响。200多
最新回复
(
0
)