A、There was a heavy traffic. B、There was something wrong with her car. C、She forgot the appointment. D、She was stopped by a poli

W: I had such a terrible day yesterday that I’m really starting to believe that Friday the thirteenth is unlucky.
M: Why? What happened?
W: Everything went wrong. For example, I had to meet an important customer in the morning and on the way to town the car broke down. When I finally got there, the customer had already left.
M: That certainly is bad luck.
W: That’s not all. In the afternoon the children asked some kids over to play and they had a pillow fight and tore one of the pillows. When I got home there were feathers all over.
M: My goodness!
W: Wait! There’s more. Somebody—they won’t say who—had dropped a jar of jam on the new carpet The dog had lain down in it, so they’d given him a bath and then put him on my bed.
M: Oh, no!
W: Oh, yes! And to make matters worse, my boss and his wife arrived while I was cleaning up the house. I had forgotten that I’d invited them for dinner.
Questions 12 to 14 are based on the conversation you have just heard.
12. What day is it today?
13. Why didn’t the woman see her customer?
14. What was the worst thing yesterday?