As is known to all, the organization and management of wages and salaries are very complex. Generally speaking, the Accounts Dep

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问题    As is known to all, the organization and management of wages and salaries are very complex. Generally speaking, the Accounts Department is【C6】______for calculations of pay, while the Personnel Department is interested in discussions with the employees about pay.
   If a firm wants to【C7】______a new wage and salary structure, it is essential that the firm should decide on a【C8】______of job evaluation and ways of measuring the performance of its employees. In order to be【C9】______, that new pay structure will need agreement between Trade Unions and employers. In job evaluation, all of the requirements of each job are defined in a detailed job description. Each of those requirements is given a value, usually in "points" , which are【C10】______together to give a total value for the job. For middle and higher management, a special method is used to evaluate managers on their knowledge of the job, their responsibility, and their【C11】______to solve problems. Because of the difficulty in measuring management work, however, job grades for managers are often decided without【C12】______to an evaluation system based on points.
   In attempting to design a pay system, the Personnel Department should【C13】______the value of each job with these in the job market.【C14】______, payment for a job should vary with any differences in the way that the job is performed. Where it is simple to measure the work done, as in the works done with hands, monetary encouragement schemes are often chosen, for【C15】______workers, where measurement is difficult, methods of additional payments are employed.
   [A]adopt[B]find[C]useful
   [D]indirect[E]responsible[F]reference
   [G]added[H]method[I]capacity
   [J]Basically[K]Necessarily[L]successful
   [M]ability[N]combined[O]compare
【C11】

选项

答案M

解析 根据空格前的their这一形容词性物主代词可知,空格处应该填入一个名词。solve problem“解决问题”是经理们应具备的能力。I选项capacity和M选项ability都可用来表示“能力”,前者强调的是理解的能力和接受事物的能力,而后者强调实际应用的能力,因此,此处表示解决问题的能力应该用M选项ability,故M为正确答案。
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