2. 外语
  3. Sometimes normally positive coworkers are negative. Some of the time, too, they have their reasons for negativity (消极情绪). You wi

Sometimes normally positive coworkers are negative. Some of the time, too, they have their reasons for negativity (消极情绪). You wi

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问题     Sometimes normally positive coworkers are negative. Some of the time, too, they have their reasons for negativity (消极情绪). You will take a completely different way to deal with these occasionally negative coworkers.
    You need to listen until you are certain that they feel heard out and listened to. Sometimes people repeat negative sentiments (情绪) over and over because they don’t feel like you have really listened to them. Ask questions. Really understand their statements. Make sure that you have actively listened.
    Decide whether you believe the employee or coworker has sound reasons for their negativity. If yes, ask whether they’d like your help to solve the problem. If they ask for help, provide advice or ideas for how they can address the reason for their negativity.
    Short-term advice that points a person in a positive direction is welcome. But, your role is not to provide therapy (治疗). Nor is your role to provide comprehensive career advice or long-term recommendations. Point the coworker to helpful books, seminars, or the Human Resources Department to solve their problem. Know your limits when advising coworkers.
    If you are frank, hopefully, the negative person will stop complaining or unfortunately, probably target a less straightforward employee. If you see this happening, you might want to head to your HR manager to let him in on what is happening. He may address the problem to create a friendly workplace.
If your help for occasionally negative coworkers doesn’t work, you should
选项 A、ask them to attend a seminar
B、suggest a medical treatment to them
C、provide some comprehensive career advice
D、let your HR manager address their problem
答案D
解析 细节推断题。由题干中的occasionally negative coworkers和doesn’t work定位到文章第五段第一、二句。定位句指出，如果你很直接，消极的人有希望停止抱怨，但他们也可能会把目标对准不那么直接的人，如果是第二种情况就需要告知人力资源部经理了。由此可以确定D)“让人事经理解决他们的问题”为本题的答案。
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