The first clue came when I got my hair cut. The stylist offered a complimentary nail-polish change while I waited for my hair to

admin2017-11-20  6

问题    The first clue came when I got my hair cut. The stylist offered a complimentary nail-polish change while I waited for my hair to dry. Maybe she hoped this little amenity would slow the growing inclination of women to stretch each haircut to last four months.
   Suddenly everything is on sale. The upside to the economic downturn is the immense incentive it gives retailers to treat you like a queen for a day. But now the customer rules, just for showing up. Finger the scarf, then start to walk away, and its price floats silkily downward. When the mechanic calls to tell you that brakes and a timing belt and other services will run close to $ 2,000, it’s time to break out the newly perfected art of the considered pause. You really don’t even have to say anything pitiful before he’ll offer to knock a few hundred dollars off.
   Restaurants are also caught in a fit of ardent hospitality, especially around Wall Street. New York Times restaurant critic Frank Bruni characterizes the new restaurant demeanor as "extreme solicitousness tinged with outright desperation."
   Now everyone is hoping to restart the economy. But human nature is funny that way. In dangerous times, we clench and squint at the deal that looks too good to miss, suspecting that it must be too good to be true. Store owners will tell you horror stories about shoppers with attitude, who walk in demanding discounts and flaunt their new power at every turn. These store owners wince as they sense bad habit forming: Will people expect discounts forever? Will their hard-won brand luster be forever cheapened, especially for items whose allure depends on their being ridiculously priced?
   There will surely come a day when things go back to "normal"; retail sales even inched up in January after sinking for the previous six months. Bargain-hunting can be addictive regardless of the state of the markets, and haggling is a low-risk, high-value contact sport. Trauma digs deep into habit, like my 85-year-old mother still calling her canned-goods cabinet "the bomb shelter." The children of the First Depression were saving string and preaching sacrifice long after the skies cleared. They came to be called the "greatest generation." As we learn to be decent stewards of our resources, who knows what might come of it? We have lived in an age of wanton waste, and there is value in practicing conservation that goes far beyond our own bottom line.
By saying the underlined sentence in Paragraph 2, the author shows that customers_____.

选项 A、now purchase things which are on sale
B、have got a sense of superiority
C、have learned the way to bargain
D、have higher requirement for service

答案C

解析 根据题干关键词定位到文章第二段。而联系上下文可知,这种停顿时的沉默就 是一种有效的还价手法,只是由于现在的不景气,所以连这些还价的流程都不需要了。从 You really don’t even have to say anything pitiful before he’ll offer to knock a few hundred dollars off可知,因为顾客现在是真的不需要玩这种还价艺术,商家就会主动提供折扣。所以 the newly perfected art of the considered pause即指顾客们(以前惯用的)最新的还价手法,因 此C项“顾客已经学会了如何还价”正确。A项“顾客购买打折的东西”、B项“顾客有一种 优越感”和D项“客户对服务有更高的要求”均不符合题意,故选C。
转载请注明原文地址:https://jikaoti.com/ti/xMk7FFFM
0

随机试题
最新回复(0)