A.Avoid employees’ resistance when giving a feedback. B.Employees’ fear for their bad performance. C.Leaders will put of

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问题     A.Avoid employees’ resistance when giving a feedback.
    B.Employees’ fear for their bad performance.
    C.Leaders will put off feedback in general.
    D.Make feedback a routine job with your staff.
    E.Seek for a solution by confronting each other.
    F.Destructive criticism does not work in the workplace.
    G.Leaders are encouraged to share staff with experiences.
    H.Leaders need a special ability to deal with feedback.
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Man: Let’s consider why courage is necessary to overcome our refuctance to conduct such a fundamental business interaction. There’s the fear of hurting employee’s feelings or being perceived as mean. There’s the awareness of what it’s like to be on the receiving end of a poorly delivered performance review. And since the toughest feedback usually touches on deeply ingrained behaviours and personality traits, there’s a fear of the intimacy required when offering observations that hit so close to home.

选项

答案H

解析 录音中提到:Let’s consider why courage is necessary to overcome our reluctance to conduct such a fundamental business interaction.即:让我们考虑一下为何需要勇气来克服不情愿的情绪,进行这样一项基本的企业交流。下列信息可以帮助考生明确这段文字的主题:…the toughest feedback usually touches on deeply ingrained behaviours and personality traits…即:最难的反馈往往触及根深蒂固的行为和性格特征。
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