Dear Mr. Suzuki, The goods we received on July 15 were found not to match our order. The goods we ordered were Item No. 2345

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问题 Dear Mr. Suzuki,
    The goods we received on July 15 were found not to match our order. The goods we ordered were Item No. 2345, whereas the goods received were Item No. 2354.
    We can not understand how this kind of mistake could occur at your end. We have decided to ship the goods hack to your company by freight at your expense and we ask that you refund the $15 000 which we have already paid you. Please post this amount to our account (A/Cno. 1012379). Please note that we hereby also reserve the right to claim any damages arising out of your wrong shipment.
    A quick refund will be highly appreciated.
                                                                        Yours sincerely,
                                                                            Peterson
According to Mr. Peterson, who was responsible for this matter?
It was most probably caused by______.

选项

答案Mr. Suzuki’s end

解析 本题问的是Mr. Peterson认为谁该为此事负责。根据文章第二段第一句话We can’t understand how this kind of mistake could occur at your end.可以得出答案。但是此处的your end应该指的是收信一方即Mr. Suzuki’s end。
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