Complete the form below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer. CUSTOMER’S INFORMATION DETAILS Name: 【L

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问题 Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
CUSTOMER’S INFORMATION DETAILS
Name: 【L5】______
Address: 【L6】______
Postcode: 【L7】______
Card’s Expire Date: 【L8】______
Method of Compensation: 【L9】______
Shopping Frequency: 【L10】______
【L9】

选项

答案refund

解析 refund本题为细节题,考查赔偿方式,有一定难度。不过在对话开始不久,顾客就提出要全额退款(a full refund)。如果同学们注意到这点,再加上通过对空格处预判词性,可知此处需填写名词,随后可在录音中搜索名词。原文:We’ll get that refund right to you.其中refund即退款这个词再次出现,这样空格处所填内容也就比较明确了。
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