首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
admin
2016-10-25
20
问题
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper respect.
As you listen, for questions 1-12, complete the notes using up to three words or a number.
You will hear the recording twice.
MEET AND GREET CLIENTS
Get Off on the Right Foot
【L1】When a businessperson makes the______ with a colleague, he wants to have a successful start.
【L2】An unsuccessful start will contribute to a______.
Strategies
【L3】If you don’t stand up when you meet someone, you send a______that he/she is not so important.
【L4】A smile is important for your______can give the other person more information than your words.
【L5】______is necessary for it shows your attention on and interest in the people.
【L6】When you meet people you don’t know, ______immediately.
【L7】It is not always enough to say who you are, you should give______, for example, about you work.
【L8】People always consider the person who first offers a handshake is ______and at ease.
Introductions
【L9】In business, it is common to introduce______people to the other party.
【L10】The______should be considered more important than your boss.
【L11】If you attach importance to the______as you hear it, you are likely to remember it later.
【L12】These rules can help you to have a sound start for______.
【L7】
Woman: Good morning. In today’s class we’ll talk about how to meet and greet clients with the proper respect.
As we all know, a day in the life of every businessperson is made up of a series of meetings and greetings. Whether you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Getting off on the wrong foot can make for a difficult recovery. Here are some simple strategies for a successful start.
1. Stand up when you meet someone.
This allows you to engage the person on an equal level — eye to eye. By remaining seated, you send a message that you don’t think the other person is important e-nough to warrant the effort it takes to stand. If you find yourself in a position where you can’t stand up(such as being trapped behind a potted plant), offer an apology and an explanation.
2. Smile.
Your facial expression says more than your words.
Look as if you are pleased to meet the other person regardless of what is on your mind. Put a smile on your face for the person standing before you.
3. Make eye contact.
Looking at the people you meet says you are focused and interested in them. If you are staring off somewhere else, you may appear to be looking for someone more to your liking to come along.
4. Introduce yourself immediately.
As soon as you approach people you don’t know or are approached by them, say who you are. Don’t stand around as if someone else is in charge of introductions.
5. Include a statement about who you are when necessary.
It is not always enough to say, "Hello, I’m Mary Jones." Give more information. "Hello, I’m Mary Jones. I work for XYZ Corporation."
6. Offer a firm handshake.
Extend your hand as you give your greeting. The person who puts a hand out first comes across as confident and at ease. Make sure that this physical part of your greeting is professional. Don’t offer bone-crushing grips or wimpy limp-wrested shakes. Everyone in business shakes hands with everyone else.
7. Learn how to make smooth introductions.
In business you always introduce less important people to more important people. The way to do this is to say the name of the more important person first, followed by the words " I’d like to introduce..." and then give the other person’s name. Be sure to add something about each person so they will know why they are being introduced and will have some information with which to start a conversation.
8. Know who the more important person is.
The client or the business prospect is more important than your boss. Just hope your boss agrees.
9. Pay attention to names when you meet people.
It is all too common to be thinking about what you are going to say next and not focus on the other person. If you concentrate and repeat the name as soon as you hear it, you stand a better chance of remembering it later.
Your goal within the first few minutes of meeting other people is to make them feel comfortable and to put them ease so they will want to do business with you. When you are confident of the rules for those critical initial encounters, you will have a solid start for long-term profitable relationships.
选项
答案
MORE INFORMATION
解析
转载请注明原文地址:https://jikaoti.com/ti/qvMsFFFM
本试题收录于:
BEC高级听力题库BEC商务英语分类
0
BEC高级听力
BEC商务英语
相关试题推荐
Whomostlikelyisthespeaker?
Whoismostlikelythespeaker?
Whatarethespeakersdiscussing?
A、 B、 C、 D、 C图片中桥横跨在江面上,人们在船上划桨,由此可以联想到river,water,bridge,boat,people,oar,row等几个单词。(A)选项中的pickup是指接送。人们
A、 B、 C、 D、 A通过图片中人们在公园里休息或行走的情景,可以联想到park,bench,people,sit,relax,walk等几个单词。应注意(B)选项中的indoors(室内)和(C)选项中
Whataretheytalkingabout?
A、 B、 C、 D、 BThepeoplearehavingadiscussion.Choice(A)isincorrectbecausethereisacoffeecup,but
A、 B、 C、 A(A)要记住由who引导的疑问句可以使用以人称代词I开头的句子来回答。(B)使用与printer有关的词computers,设置陷阱。(C)assistance与assistant的发音相似,需要加以
Wheredoestheinterviewmostlikelytakeplace?
Lookatthegraphic.Whatcolorpaintwillthewomanmostlikelychoose?
随机试题
A.虚烦少寐B.心悸盗汗C.两者都选D.两者都不选酸枣仁汤的主治有
以下关于破伤风患者的叙述哪项是错误的
A.2%B.3%C.0.5%D.5%E.1%《中药饮片质量标准通则(试行)》中规定树脂类含杂质不得超过
既是我国农村经济制度的基础,也是农村集体经济组织经营方式的基础是()。
经济全球化促使世界主要国家实力对比关系发生深刻变化,出现强与弱、盛与衰的实力转换,国际角色与位序的______,最终会导致国际社会中的权力分配结构产生调整。同时,彼此间的机制化、制度化、常态化的______与相互协调已经成为处理国家间关系、解决国家间经济利
关于刑事管辖权,下列说法正确的是()。
下面关于网络信息安全的一些叙述中,不正确的是
决定标签内容显示位置的属性是()。
Afterthebirthofmysecondchild,Igotajobatarestaurant.Havingworkedwithanexperienced【C1】______forafewdays,Iw
A、Beinginitiative.B、Beingabletoleadateam.C、Beingdynamic.D、Beingabletoprettilyusepower.B本题问“女士说的‘peopleskills’是什
最新回复
(
0
)