One factor that can influence consumers is their mood state. Mood may be defined【B1】______a temporary and mild positive or negat

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问题     One factor that can influence consumers is their mood state. Mood may be defined【B1】______a temporary and mild positive or negative feeling that is generalized and not tied【B2】______any particular circumstance. Moods should be 【B3】______ from emotions which are usually more intense, 【B4】______to specific circumstances, and often conscious. 【B5】______ one sense, the effect of a consumer’ s mood can be thought of in 【B6】______ the same way as can our reactions to the 【B7】______ of our friends—when our friends are happy and "up", that tends to influence us positively, 【B8】______ when they are "down", that can have a 【B9】______ impact on us. Similarly, consumers operating under a【B10】______mood state tend to react to stimuli in a direction【B11】______with that mood state. Thus, for example, we should expect to see【B12】______in a positive mood state evaluate products in more of a【B13】______manner than they would when not in such a state.【B14】______, mood states appear capable of【B15】______a consumer’ s memory.
    Moods appear to be【B16】______influenced by marketing techniques. For example, the rhythm, pitch, and【B17】______of music has been shown to influence behavior such as the【B18】______of time spent in supermarkets or【B19】______to purchase products. In addition, advertising can influence consumers’ moods which, in【B20】______, are capable of influencing consumers’ reactions to products.
【B12】

选项 A、consumers
B、retailers
C、businessmen
D、manufacturers

答案A

解析 考查语篇理解与名词辨析。根据意思我们可以看出作者是以销售方的语气写作的,根据文章的第一句和后文的暗示,作为销售方当然是在期盼消费者对商品作出评价。因此选择A.consumers,意为“消费者”。retailers意为“零售商”;businessmen意为“商人”;manufacturers意为“制造商”,均不符合题意。
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