I was so excited after I had found the holiday in the guidebook. It said, "Enjoy a week of sightseeing in one of Europe’s most b

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问题     I was so excited after I had found the holiday in the guidebook. It said, "Enjoy a week of sightseeing in one of Europe’s most beautiful cities【C1】________staying at one of its best hotels. " Now I wasn’t so sure. I had waited fifteen minutes at reception (前台) when I【C2】________and now the shower in my room wasn’t working. I【C3】________hotel reception.
    "Hello. This is Room 308. There isn’t any【C4】________in my bathroom. "
    "Are you sure?"
    "Of course I’m sure!
    "I’ll【C5】________our hotel engineer at once. "
    An hour later, the engineer came to look at the【C6】________He hit the pipes (管子) a few times and looked【C7】________" Sorry, but I cannot fix it today. Maybe, tomorrow. " Then he【C8】________his hand. I couldn’t believe it! He wanted a tip (小费) for doing【C9】________! I was very angry. But suddenly, I had a better idea. 【C10】________, I gave the engineer a few coins. He hadn’t fixed my shower but he had taught me something【C11】________staying in his country. Two minutes later I was at the reception desk. I explained the【C12】________to the receptionist (接待员) and he replied,  "Sorry. This is a【C13】________situation, but what can we do?" I knew exactly【C14】________to do.  I gave the hotel manager a very large tip. Fifteen minutes later I【C15】________into Room 405. It was twice the size of Room 308, it had a wonderful view (景色) of the city, a comfortable bed and, most importantly, there was water in the bathroom.
【C12】

选项 A、problem
B、idea
C、way
D、mistake

答案A

解析 由上文可知,作者对此行为很生气,因此可推断向服务台反映问题。
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