• You will hear five short recordings. Each speaker is saying what a manager must do to achieve success. • For each recording, d

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问题 • You will hear five short recordings. Each speaker is saying what a manager must do to achieve success.
• For each recording, decide which is the most important action for that speaker.
• Write one letter (A-H) next to the number of the recording.
• Do not use any letter more than once.
• After you have listened once, replay each recording.
A. sort out staff disagreements
B. delegate tasks fairly
C. obtain all the facts
D. develop a range of strategies
E. establish clear goals
F. carry out regular planning
G. clarify all job descriptions
H. act immediately
  
Man: I have monthly targets set by head office. Now, customers usually need a lot of help choosing the right product, which is fair enough, but at the same time I’ve got to make sure that what I do is cost-effective for the company, so I have to watch my time and expenses carefully.
Man: I’m responsible for making sure that our stock levels are sufficient to meet orders. Customers don’t want to know about staff or technical problems - they want their goods on time. Sometimes I have to persuade staff to do overtime or hire extra machines to meet deadlines. Anything to make sure our customers get their orders.

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答案G

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