2. 外语
  3. For two candidates Customer Involvement Your company has decided to try to increase customer involvement in the range and qualit

For two candidates Customer Involvement Your company has decided to try to increase customer involvement in the range and qualit

admin2010-01-31  68
问题  For two candidates
Customer Involvement
Your company has decided to try to increase customer involvement in the range and quality of its products. You have been asked to consider how this could be done.
Discuss, and decide together:
• how customer opinion of products can be obtained most effectively
• what use a company should make of information provided by customers
For three candidates
                                          Employee of the Year Award
Your company has decided to introduce an Employee of the Year award. You have been given the task of organising this scheme,
Discuss, and decide together:
• what criteria should be used to select the winner
• which people inside and outside the company should be asked to help choose the winner
• what kinds of rewards would be most suitable for the winner
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答案
解析
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