Read the article below about the importance of communication in business. Choose the best word to fill each gap from A, B, C or

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问题 Read the article below about the importance of communication in business.
Choose the best word to fill each gap from A, B, C or D on the opposite page.
For each question 21-30, mark one letter (A, B, C or D) on your Answer Sheet.
There is an example at the beginning (0).

                        Business communication
    One of the most important features in any business is communication. Good communications are required at all 0 of the business process. Businesses employ, and are owned and run by, various groups of people. Workers, directors and shareholders are three important groups closely 21 with a business. Other influential groups include customers, suppliers and the government.
    Communication 22 between these groups and the individuals who make up the groups. Within 23 companies internal communications occur at, and between the various levels. Directors communicate with one another concerning the company’s overall strategy. They 24 managers of their plans, and the managers then communicate with the other employees. 25 are conducted concerning pay and working conditions. Managers communicate decisions and orders and try to 26 morale and motivation through good communication. Employees 27 communicate with each other, for example over production and wages.
    External communication occurs when a company’s directors or employees communicate with those individuals and groups who 28 with the company. Shareholders receive copies of the company’s annual accounts, together with the 29 of the Chairman and Directors. Government departments require statistical and financial information from the company. An advertising agency is 30 about the company’s advertising policies. Customers need to know if goods have not been dispatched and suppliers contacted if their goods have not been delivered. Reliable and effective communication is one of the key elements which leads to efficient management of a company.
0. A. stages B. grades C. parts D. degrees

选项 A、cope
B、engage
C、deal
D、relate

答案C

解析 deal with是固定的词组搭配,是处理、处置的意思,当一个公司的管理者或雇员与各自群体的成员和公司的负责人交流时,外部的交流就发生了。deal with有处理、负责、做出决策的含义。而A项copewith有应付之意。B项engage解释为参与,且与in搭配使用。D项relate是使联系的意思。处理公司事务就该用dealwith。
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