2. 外语
  3. From: Sue Yi To: Carlton Cheevers Subject: Inspection, D4 toaster Carlton, I’m doing a product testing on the ToastMaster D4

From: Sue Yi To: Carlton Cheevers Subject: Inspection, D4 toaster Carlton, I’m doing a product testing on the ToastMaster D4

admin2012-04-26  25
问题 From: Sue Yi
To: Carlton Cheevers
Subject: Inspection, D4 toaster
    Carlton, I’m doing a product testing on the ToastMaster D4 Bread Toaster this week, and I’ve encountered a unit that gives me cause for concern. The product number is D4-230943-F, and I’ve found that when all four toaster slots are in use, the unit overheats to dangerous levels. Clearly, there is a problem with the temperature control apparatus, because according to the product specifications, the maximum heat yield should be well within safety limits.
    I see here that an inspector from your department, Elisa Chow, signed off on this unit when it came through her station last week. I’d like for you to speak with Ms. Chow and find out how this defect managed to make it past her scrutiny. I’ve already talked to Marshall Lander, the product designer, and he feels this is probably an isolated incident. But we need to get to the root of the problem before we send these toasters out into the market.
    - Sue
What is the purpose of the email?
选项 A、To request that a product’s sales be inspected
B、To suggest a change to the inspection process
C、To report a problem with a product
D、To inquire about the specifications for a product
答案C
解析
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