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  3. Most consumers in China’s cities would rather "suffer silently" over grievances than stand up for their rights, a survey showed

Most consumers in China’s cities would rather "suffer silently" over grievances than stand up for their rights, a survey showed

admin2012-07-17  28
问题     Most consumers in China’s cities would rather "suffer silently" over grievances than stand up for their rights, a survey showed Friday.
    A two-week poll conducted showed that about 70 percent were only partly familiar with the law bolstering (支持) protection of consumers’ rights and interests implemented two years ago. Twenty percent said they had heard over the ages in a number of quite peculiar forms but did not know the content, and the remaining 10 percent knew nothing about the law at all. Those consumers surveyed lost on average 25. 85 yuan a month in 1995 due to shoddy quality, fake goods, and other problems. More significant was people’s meekness (逆来顺受) in accepting bad service without complaining. More than 60 percent of those surveyed said they would rather suffer silently rather than stand up for their rights. This was particularly the case among the elderly and people with higher levels of education.
    Those consumers said that they rather sustained an occasional loss than paid the transportation fares necessary to pick up invoice (发票) and find a quality inspection department for an appraisal.
    They added; "Even if you go to court and win the case, the best decision you’ll receive will be returning double the amount lost. " So the situation of consumer protection in China needs improvement.
Which of the following statements is right?
选项 A、The idea in this article is not right, because it can’t represent all the Chinese people.
B、Our Chinese lack law consciousness.
C、No Chinese know there is a law on consumers’ rights and interests.
D、Most of the people surveyed really know something about the law on consumers’ rights and interests.
答案D
解析 本题可以通过排除法找到答案。根据常理，选项A显然不对，应首先排除；根据文中第二段所述，大部分受调查的人(约70%)知道消费者权益法的部分内容，20％的人表示只知道有这个法，却不知其内容，10%的人对此法一无所知。由此可知选项B和C不符合文中内容，都应排除。只有选项D正确。
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