2. 外语
  3. Attracting new customers and without maintaining good customer 【S1】______ relationship is the first and the outmost

Attracting new customers and without maintaining good customer 【S1】______ relationship is the first and the outmost

admin2010-01-10  31
问题 Attracting new customers and without maintaining good customer              【S1】______
relationship is the first and the outmost task in any business success.
Because Customer Relationship Management or CRM is a strategy               【S2】______
that used to learn more about customers’ needs and behaviors in             【S3】______
order to develop stronger relationships with them. While CRM
software systems can automate many customer-related tasks, as               【S4】______
it is the transformation of business processes that makes for               【S5】______
your CRM success. The success of CRM implementation will
help that bring together information about customers,                       【S6】______
and market trend, marketing and sales efforts and customer                  【S7】______
service. As a result of proliferation of Web-based business application,    【S8】______
CRM utilizing Internet technology is an integral part of organizations’     【S9】______
overall e-business strategies.
Because proper implementation of CRM system can improve the                 【S10】______
process of identifying new customers, provide with better customer          【S11】______
support, make call centers and help desk more efficient, cross sell
products more effectively, shorten the time of closing for deals, and       【S12】______
integrate marketing and sales processes.
【S3】______
选项
答案that
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