首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first st
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first st
admin
2013-09-14
27
问题
When a consumer finds that an item she or he bought is faulty or does not【B1】______the manufacturer’s claim for it, the first step is to present the【B2】______at the store. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and【B3】______method used by many consumers is to complain【B4】______to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s【B5】______, if he or she has a just claim. Consumers should go to the store of purchase to complain whenever possible, but if they cannot get to the store, it【B6】______phone or write the complaint in a letter. Complaining is usually most【B7】______when it is done politely but firmly, and especially when the consumer can show what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making【B8】______statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. But if a polite complaint does not achieve the【B9】______result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a public organization【B10】______protecting consumers’ rights.
【B8】
选项
答案
general
解析
空前making及空后的statements表明,本空应填一形容词,修饰statements。空前的rather than提示,所填词可能与句中的specific“具体的”相对。general用在此处意为“笼统的”。
转载请注明原文地址:https://jikaoti.com/ti/kqQFFFFM
0
大学英语四级
相关试题推荐
Thegovernmentistobanpaymentstowitnessesbynewspapersseekingtobuyuppeopleinvolvedinprominentcases【C1】______thet
Thegovernmentistobanpaymentstowitnessesbynewspapersseekingtobuyuppeopleinvolvedinprominentcases【C1】______thet
Thegovernmentistobanpaymentstowitnessesbynewspapersseekingtobuyuppeopleinvolvedinprominentcases【C1】______thet
Thegovernmentistobanpaymentstowitnessesbynewspapersseekingtobuyuppeopleinvolvedinprominentcases【C1】______thet
Thegovernmentistobanpaymentstowitnessesbynewspapersseekingtobuyuppeopleinvolvedinprominentcases【C1】______thet
TherearemorethanfortyuniversitiesinBritain--nearlytwiceasmanyasin1960.Duringthe1960seight【67】newoneswerefoun
Therearetwotypesofpeopleintheworld.Althoughtheyhaveequaldegreesofhealthandwealth,onebecomeshappy,whilethe
Theaccessibilityofcleanwaterisoneofthemostimportantcomponentsinthehealthofyoungchildren.Inmanyareas,disease
PreparingforMoreExpensiveDegreesinEnglandBalancingatightbudgetisoneofthemostdifficultaspectsofbeingastu
Onedayapoliceofficermanagedtogetsomefreshmushrooms.Hewassopleased【C1】______whathehadboughtthathe【C2】______
随机试题
工程咨询公司进行市场业务开发的一般步骤,首先是()。
甲公司于2007年12月1日向乙公司销售一批商品,增值税专用发票上注明的售价为30000元,增值税额5100元。甲公司为了及早收回货款而在合同中规定的现金折扣条件为:1/10—N/30。假定计算现金折扣时不考虑增值税因素。编制甲公司销售实现和12月9日收到
反收购管理层防卫策略有()
根据我国《支付结算办法》的规定,当事人签发委托收款凭证时,必须记载的事项有()。
下列不属于我国毒品管制要求的是()
已知中心在坐标原点O的椭圆C经过点A(2,3),且点F(2,0)为其右焦点。求椭圆C的方程;
单位组织一次扶贫救困的活动,交由你来负责,你会怎么组织?
我国增设中央军事委员会作为中央国家机构的宪法是()。
•Readthemagazinearticlebelowanewtapestoragesystem.•Forquestions23-28,choesothecorrectanswer.•Markoneletter
It’sTimetoPayAttentiontoSleep,theNewHealthFrontier[A]Yourdoctorcouldsoonbeprescribingcrucialsleepastreatment
最新回复
(
0
)