发信人:Ruth Greene 收信人:Miss Camplin Ruth Greene 收到 Miss Camplin 提供的4包货号为24%97的货物后,发现其中一包16件中有12件损坏。因此,在2006年4月26日,写了一封投诉信,希望对方收回损坏品

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问题 发信人:Ruth Greene
收信人:Miss Camplin
Ruth Greene 收到 Miss Camplin 提供的4包货号为24%97的货物后,发现其中一包16件中有12件损坏。因此,在2006年4月26日,写了一封投诉信,希望对方收回损坏品,并在5月31日前送到替换品。

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答案April 26, 2006 Dear Miss Camplin, We received your delivery 247-97 of four packs of units this morning and, upon opening them, discovered that 12 of the 16 units in one of the packs were broken and cannot be sold. Please arrange for a replacement pack to be dispatched at the earliest opportunity, to arrive here no later than 31 May. We would be grateful if you will collect the damaged pack at the same time as you deliver its replacement. Yours sincerely, Ruth Greene

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