Decades of scientific research show that stress and anxiety are prevalent problems at work, contributing to deficits in employee

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问题     Decades of scientific research show that stress and anxiety are prevalent problems at work, contributing to deficits in employee morale, well-being, and productivity. 【C1】________anxiety is caused by a range of【C2】________, including issues unrelated to people’s jobs, one common and【C3】________ cause is something specific to the workplace: incompetent leadership.
    Managers and leaders have a【C4】________ effect on their employees’ stress and anxiety levels.【C5】________ they say, feel, and do hugely influences their team’s【C6】________ and emotional well-being. And the more senior leaders are, the more people they are likely to influence—positively and【C7】________.
    【C8】________sadly, far too few leaders are aware that they have this power. And many are overconfident in their leadership skills,【C9】________a gap between their perceived and actual levels of【C10】________. This explains why even well-meaning bosses may inadvertently【C11】________high anxiety levels in their employees and have a【C12】________capacity to correct and improve their behavior:【C13】________you think you are leading effectively, what is the point of changing?
    It is for this【C14】________ that leaders must pay a great deal of 【C15】________ to how they act and communicate. The importance of this is exacerbated during times of increased uncertainty, 【C16】________we often look to leaders to guide us in the face of fear, to provide us with 【C17】________ and direction, and, most of all, to give us reasons to 【C18】________ hopeful and optimistic.
    If you are a manager or a leader, it is useful to【C19】________some key psychological lessons about how your behavior—what you say, do, feel, and express—【C20】________your team, especially when you are not aware of it.
【C19】

选项 A、confirm
B、resume
C、assume
D、internalize

答案 D

解析 该句空格处需要填入一个动词。空格处句意为“________关键的心理课程是很有用的”,根据空格前的形容词useful“有用的”可知,空格处动词的作用是积极的,修饰名词短语psychological lessons(心理课程),四个选项中只有选项[D]internalize“使……内化,吸收”跟lessons(课程)形成逻辑通顺的动宾关系,故选项[D]符合本句的句意,故为正确答案。
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