2. 外语
  3. In this part of the test,you are asked to give a short talk on a business topic. You have to choose one of the topics from the t

In this part of the test,you are asked to give a short talk on a business topic. You have to choose one of the topics from the t

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问题 In this part of the test,you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.
A Business trips: how to make the most of business trips
B After-sales services: what is important when offering after-sales service
C Personal management: whether to differentiate the retirement age between men and women
选项
答案A Business trips: how to make the most of business trips Now more than ever, business trips are a vital part of business life. Smart planning can help you make the most of your travel time. If you really need to go on a business trip, consider the following to plan an efficient trip: Delegate the arrangements. Have someone who’s knowledgeable, such as an office assistant, travel agent, or company travel coordinator, do the legwork for you. Confirm your appointments before you have your flights booked, and avoid the schedule that would have you arrive or depart around rush hour. Be informed. Make a detailed appointment schedule with everything you’ll need to know, including the date, time and location of each appointment and the directions to get there. Also list the name, address, phone number and email address of each business contact. Try to get a home phone number or a cell phone number in case you need to make contact after business hours about a change or a cell phone number in plans. Maximise your itinerary. Group appointments together, and find out who else is in the area that you can visit at the same time. Plan activities to keep you productive during layovers, such as reading, making phone calls, or conducting appointments. B After-sales service; what is Important when offering after-sales service When offering after sales service, the first thing to consider is whether your attitude is sincere and faithful. Without a correct attitude, customers would not accept it pleasantly and eagerly. Secondly, offering after-sales service within a certain time is also very important. From customers’ point of view, they hope they can receive life time guarantee for the product. Although it is very hard to achieve it for companies, they should offer after-sales service as promised when the product or service is sold. Thirdly, businesses should take more actual actions instead of only making promises. C Personal managerment: whether to differentiate the retirement age between men and women I do think it’s reasonable to differentiate the retirement age between men and women. Female should retire younger. The deciding factor on the age issue, according to me, is the physical condition of a person. It is obvious that the situation of men and women differs a lot when considering age and aging problems. Besides, we cannot deny that women generally take more household responsibilities, which means that they are under more pressure. It’s good for women and also their families to allow them retire earlier.
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本试题收录于： BEC高级口语题库BEC商务英语分类
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