2. 外语
  3. Dear Madam, We were very sorry to learn from your email today that one of the books you ordered was damaged. We called our w

Dear Madam, We were very sorry to learn from your email today that one of the books you ordered was damaged. We called our w

admin2022-10-20  31
问题 Dear Madam,
    We were very sorry to learn from your email today that one of the books you ordered was damaged. We called our warehouse manager immediately and he promised that a new replacement will be delivered to you by UPS by tomorrow afternoon【K5】________ the latest.
    We truly regret the damaged delivery and the inconvenience it【K6】________ you.
    We have【K7】________taken the matter up with UPS and are sure that this will not happen again not only to you, but also to all our cherished customers.
    【K8】________
【K8】
选项 A、Meanwhile, we may suggest that you trust us as usual and continue to cooperate with us.
B、Meanwhile, may we suggest that you trust us as usual and continue to cooperate with us.
C、Meanwhile, you can trust us as usual and continue to cooperate with us.
D、Meanwhile, can you trust us as usual and continue to cooperate with us.
答案B
解析 综合分析题。本文是一封道歉信。前面叙述了事由和处理结果，并进行了道歉。那么最后就是表达对方能够继续和自己合作的希望了。A和B语气上比C和D更加客气，B句中用了倒装，显得更为谦卑，也符合道歉者的身份。综上所述，B项最符合，故选B。
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