A、Mr. Johnson will receive his order in 24 hours. B、Mr. Johnson’ s order will be canceled as he requested. C、A staff member will

M Hi, Annie. I want to thank you for teaching me how to make a homepage. Without your help, I could have failed in the computer course again.
W Oh, it was my pleasure. So, you passed the course?
M Yes, I got an A!
W Ah, good for you! Congratulations!
Question What did Annie do for the man?

W Mr. Johnson, I believe I know what the problem is. It seems one of our staff confused your order with another client’ s canceled order. We deeply regret this error and I will have your items shipped out to you today by express mail at no added charge to you. You should receive your software within 24 hours.
M Well, thank you. I appreciate your prompt service.
W Also in accordance with our compensation policy, we will only charge you for half of the original order. I hope these measures are satisfactory.
Question What may take place after this conversation?