2. 外语
  3. To: Christopher Reed From: Lauren Butler Re: Printer Dear Mr. Reed, I am returning my printer to your company’s customer servi

To: Christopher Reed From: Lauren Butler Re: Printer Dear Mr. Reed, I am returning my printer to your company’s customer servi

admin2015-09-22  36
问题 To: Christopher Reed
From: Lauren Butler
Re: Printer
Dear Mr. Reed,
I am returning my printer to your company’s customer service department because it is not functioning again. I had sent the printer there to get it serviced a month ago and received it a few days later. I changed the printer drum at that time and it was fine for a week after repairs. But again the paper is jammed too often and I can see some lines on the printed page.
The receipt states that it gives a six-month free service guarantee. So I assume that your company will service it without additional charge. If this is not the case, please call me at 365-8975.
Otherwise, I expect that you will return the printer by June 15th. I am including the receipt from the customer service department. I truly appreciate your cooperation in this matter.
Sincerely,
Lauren Butler
What is the purpose of this letter?
选项 A、To apply for a job
B、To get a full refund
C、To express dissatisfaction with service
D、To ask for additional charge
答案C
解析 开头里谈到尽管最近修理过但仍然无法正常使用打印功能，因此需要重新送到客户服务中心。
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