What can we learn about the woman’ s son?

W: I’m worried about my son at driving, but he won’t listen to me.
M: Well, teenagers always think they won’ t get hurt, but the fact is just the opposite.
W: What should I do?
M: Keep talking with him and lead by an example. Parents always matter.

W: Where is Jack? His manager is trying to catch him several times but has always just missed him.
M: That’ s because he is being in and out all day.
W: What’ s been going on?
M: It has been many emergency calls and he is the only technician available to go out and deal with them.