The customer can’t have a refund because

M: Excuse me! I’d like to return this sweater for a refund. The first time I washed it, it shrank at least two sizes.
F: Oh, that’s a clearance item. But don’t worry. It’s also refundable within 7 days after purchase. Do you have the receipt?
M: Here it is.
F: Sorry, I am afraid I cannot refund this, because you bought it 8 days ago.
M: Oh, I didn’t realize that.

M: Hello. I’d like to book the meeting room for the 26th October, and I need a projector in it.
F: Well, the meeting room is available on that day, but the projector has been lent to the sales department.
M: Then will they be both available either on the 25th or the 27th?
F: Only on the 28th, I’m afraid.
M: Ok, we will put off the presentation until the 28th.