首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Thomas Hogan Horizon Media Solutions 86 Abel Way Syracuse, New York 49390 Dear Mr. Hogan, We hope that you and your business a
Thomas Hogan Horizon Media Solutions 86 Abel Way Syracuse, New York 49390 Dear Mr. Hogan, We hope that you and your business a
admin
2020-05-13
32
问题
Thomas Hogan
Horizon Media Solutions
86 Abel Way
Syracuse, New York 49390
Dear Mr. Hogan,
We hope that you and your business are satisfied with the shipment of office furniture received from us today. We at Emerald place customer satisfaction at the core of our business, and we work on the ethos that we are not happy until our clients are happy. As such, we have decided to run a promotional event this winter to show how appreciative we are to receive your business. For a limited time only, our account holders qualify for the following loyalty discounts on orders placed between September 1 and the end of the year:
Premium account holders — 30%
Gold account holders — 20%
Silver account holders — 10%
Bronze account holders — 5%
This discount will automatically be applied to your invoice. Finally, we would like to make you aware that our new catalog will be published on January 15, and will be automatically sent to all customers on our mailing list.
Thank you again for your business.
Sue Dennis
Emerald Furniture Rental
Customer Liaison
From: Thomas Hogan
To: Complaints
Date: September 10
Subject: Latest order
Hi,
I received a shipment of products from you a few days ago. One of the reasons that my company uses Emerald to supply our office furniture is due to your swift delivery times. As such, we were initially extremely pleased as the shipment arrived only one day after ordering. Upon opening the boxes, we were also impressed by the professional finish of items #B43, which look very striking in our boardroom. However, we were disappointed to note that item #N11 was absent from the shipment. This was disappointing as we had planned to place these items in our reception area before we open our new office next week. I tried to call your Complaints Department several times this morning, but nobody answered the phone. I would like for you to arrange these items to be sent to us by the close of business today.
Thomas Hogan
Horizon Media Solutions
Which items did Mr. Hogan NOT receive?
选项
A、Plush sofas
B、Plant pots
C、Stand-alone desks
D、Office chairs
答案
B
解析
问Hogan没有收到的物品的题。要以Hogan发送的电子邮件为中心确认线索。电子邮件的中间部分说,“However,we were disappointed to note that item #N11 was absent from the shipment.”没有收到N11号物品,再查看第二个文本,可知N11是花盆,因此(B)是正确答案。
转载请注明原文地址:https://jikaoti.com/ti/ag7sFFFM
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Staffremainingintheloungeshouldnotifytheirimmediatesupervisorsbefore_______totheirwork.
To:RexRoeges,CustomerServiceDepartmentFrom:DavePalmerRe:LostbookDearMr.RexRoeges,Iamwritingthise-mailco
Weareholdingastrategyconferenceonaweeklybasistodiscusswaystopromotetheproductsthecompany
Thevicepresidentsaid_______thecompanyissuretodownsizewithin2-3months.
Customer’sdemandshaveoutpacedthebusinesssector’sability______suchgrowingexpectations.
CarandDriverispublishedmonthlybyHachetteInc.Thismagazineiswrittenforreaders(147)indomesticandimportedautos.
TheNewProductsDevelopmentDepartmenthasbeenunderthe_____ofMr.Harmonforthepastfiveyears.
WhatisMarketSegmentation?Marketsegmentationistheprocessbywhichcompaniesdivideconsumersintoseparategroupsthatsh
At11:12A.M.,whatdoesMs.Hongmeanwhenshewrites,"Absolutely"?
A、 B、 C、 AHere,youcanusemypenisaresponsetotheimpliedrequestforapen:Whohasablackinkpen?Choi
随机试题
Theseaisthecommonpropertyofallnations.Itbelongsequallytoall.Nonecanappropriateitexclusivelytothemselves;nor
怀疑甲状腺癌的最重要依据
有关纤维蛋白溶解系统,正确的是
患者男性,23岁,因突发剑突下钻顶样剧烈疼痛而入院,自诉疼痛呈间歇性,发作时疼痛剧烈,辗转不安,大汗淋漓、可突然自行缓解,缓解期无任何症状。体检示剑突下有轻度深压痛。WBC11.5×109/L。应采取的处理方案是
下列哪些机关有权制定地方性法规?
对作业和流程的执行情况进行评价时,使用的考核指标可以是财务指标也可以是非财务指标,其中非财务指标主要用于时间、质量、效率三个方面的考核。()
材料l到1956年底,我国基本上完成了对农业、手工业和资本主义工商业的社会主义改造。在“三大改造”后期,由于发展速度过于迅猛,工作过于急促和粗糙,在实际工作中出现了一些偏差。社会主义改造基本完成,标志着社会主义公有制形成在国民经济中占据主导地位。
由一个单独的管理者负责整个网络管理工作的网络管理的实现结构是(62)。(63)的客户端不需安装网络操作系统。(64)不是网络操作系统的系统模型。
A、At8:30.B、At8:00.C、At7:30.B
Nancywassurprisedthattheyhave______.Theyseemedtobeahappycouple.
最新回复
(
0
)