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  3. From: Abdul Mueed Tasab To: Elaine Riach Subject: Survey Data Elaine, I’ve finally received the results of the customer surv

From: Abdul Mueed Tasab To: Elaine Riach Subject: Survey Data Elaine, I’ve finally received the results of the customer surv

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问题 From: Abdul Mueed Tasab
To: Elaine Riach
Subject: Survey Data
Elaine,
    I’ve finally received the results of the customer survey from Public Relations. Most of the findings match our【K4】______, but there were a few surprises.
    For example, customer satisfaction with the new warranty offer was far lower than we thought. Apparently, most people feel that the length of the warranty period is too short. The effect that this will have on future sales remains【K5】______. On the other hand, the company’ s new product received a higher score than we predicted.
    I think we should meet to discuss the survey data sometime this week. Please get back to me with a time that would best fit your schedule. I should be able to【K6】______you.
    Thanks.
【K4】
选项 A、expectations
B、projects
C、circumstances
D、supplies
答案A
解析 A项expectations预期，期待；B项projects计划；C项circumstances环境，情况；D项supplies常用品。
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