A、They are in the majority. B、There is a handful of loafers C、There are thousands of well-meaning, responsible teenagers. D、Thos

W: What are you going to do about those people who haven’t got jobs?
M: I have every intention of making sure that every possible step is taken. First of all to halt the increase in the unemployment figures, and secondly to provide a meaningful and worthwhile job for every man and woman in the country.
W: What about the traffic congestion in the centre of town?
M: I am glad you brought that up. I think so many people are concerned with the problems of the environment, it’s essential that each one of us realizes the responsibility we all have in the fight against pollution and in the preservation of our cultural and social heritage. We must hope for better time.
W: Are you going to do anything for the old age pensioners?
M: Of course we are. The retired people of today are the people who built this country, who made it what it is.
W: What do you intend to do about the hooligans, then, the kids that go round smashing things up because they haven’t been educated to do anything better with their time?
M: This is obviously a very serious and difficult problem. Now I don’t want you to get the wrong idea. There are thousands of well-meaning, responsible teenagers, and it is my firm conviction that they are in the majority. The trouble is caused by a handful of violent and well-organized louts, and we have no intention of letting them getting away with it.
Questions 16-20 are based on the conversation you have just heard.
16. What does the man promise to do with the unemployment problem?
17. According to the man, what should people do with traffic congestion?
18. How does the man evaluate the old age pensioners?
19. What is the wrong idea about the hooligans?
20. What does he intend to do about the violent and well-organized louts?