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  3. You are in charge of security department in your company. You have just received a letter from the Customer Services Manager at

You are in charge of security department in your company. You have just received a letter from the Customer Services Manager at

admin2016-11-29  26
问题     You are in charge of security department in your company. You have just received a letter from the Customer Services Manager at Guardian Co. ., who are installing a new monitoring system at your offices.
    Look at part of the letter below, on which you have already made some handwritten notes.
    Then, using all your handwritten notes, write a letter to Guardian’s Customer Services Manager.
    You do not need to provide postal addresses.
    Write 120-140 words.
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答案Dear Sir or Madam, Thank you for your letter about the installation of your new monitoring system in our offices. Firstly, we would like to know how long it will take for you to finish the installation work. I also noticed that you would start the work on Friday which was a working day. I am wondering whether you could rearrange your installation during the weekends so that our staff’s work won’t be affected. I know this request would bring you some trouble but I’d be very grateful if you would consider my suggestion. Concerning the maintenance service, can I get a price sheet of it? Besides, we hope to have our own staff take charge of the regular maintenance, which is convenient for both of us. Does your company offer such training plan and what is the estimated cost on that? As for our further contact, would you please give me the name and phone numbers of your local technical representative? We expect to pay the bill the way we agreed on but I’m afraid I didn’t find the copy of your invoice enclosed with your letter. Would you please send it again? I am looking forward to hearing from you soon. Yours sincerely
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