What does the man mean?

W: Your dormitory is so tidy and clean, but it isn’t very large.
M: Yeah, I can hardly turn around in it.

M: This is Mr. James. My heater is not getting any power and the temperature  is going to get down below freezing. Could you come over and repair it?
W: This is our busiest time of the year, but I’ll speak to one of our men about  getting over there sometime today.