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  3. Have you ever considered what makes a good boss good? The answer to that question is admittedly mercurial, as one person’s view

Have you ever considered what makes a good boss good? The answer to that question is admittedly mercurial, as one person’s view

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问题     Have you ever considered what makes a good boss good? The answer to that question is admittedly mercurial, as one person’s view of a top-notch employer will differ from somebody else’s. However, there are a number of traits, attitudes and abilities that are common to all good bosses. Moreover, the need for solid leadership skills is especially telling with smaller businesses.
    "Being a good boss is important in any organization, but it’s particularly important for small business," says Rob Sheehan, director of executive education at the James MacGregor Burns Academy of Leadership at the University of Maryland. "With smaller businesses, you really have the opportunity to set the tone for the entire company."
    Bearing in mind the importance of good leadership to business, consider the following lineup of skills, strategies and attributes:
    (1)Be inclusive:
    With a smaller operation, it’ s essential that everyone feels like an equal and involved part of the team. A good employer is certain to treat each employee fairly, not only in terms of salary and other forms of compensation, but also in how that employee is involved in the daily function of the business. Encourage feedback, innovation and creativity so employees feel genuinely engaged.
    (2)Mission, not just money:
    Very few businesses operate out of sheer altruism, but that’ s not to say that turning a profit is the primary philosophical and practical focus. Rather, an effective boss establishes a genuine business mission. How that takes shape depends both on the business and on the overriding focus the boss wants to set.
    (3)Nothing to fear but fear itself:
    Many of us have had bosses who would be right at home with a knife next to their desk calendars. Make one mistake on the job and feel free to slip your head right in beneath the blade. Conversely, an effective boss encourages his or her employees not to be gun shy about occasional chaos along the road toward better job performance.
    (4)It’ s their careers, too:
    Don’t forget that the people who work for you are looking to you to help them navigate and advance their careers. As I said, it’s not all about money. But it is all about making your employees see how to improve and create meaningful careers for themselves.
    (5)Made, not necessarily born:
    One final aspect of being a good boss is recognizing that much of what goes into being an effective leader is, in fact, learned behavior. Of course, there always have been and will be bosses who seem to have a flawless touch in leading and motivating. But for every natural, there are just as many top -flight bosses who got that way by attending management classes and seminars, reading books on effective leadership and, just as important, understanding that a good employer naturally attracts first -rate employees.
    [A]"It’s important to use that different perspective to educate and encourage. But it’s also important, like a good coach, to lead your team by example. For instance, while you should point out mistakes by your employees, be sure to admit when you yourself make a mistake," says Sheehan.
    [B]"You need to create an environment of integrity, trust and respect to make absolutely certain that everyone is treated fairly, regardless of the differences they may have," says Sheehan.
    [C]"People can definitely develop good leadership capabilities," says Sheehan. "To a certain degree, we all have innate traits that make us good bosses. All you really have to do is work to develop those traits to their utmost."
    [D]If an employee has a goal of becoming a manager or running his or her own business someday, nurture that goal. Tell them the traits they need to work on to achieve their ultimate plans.
    [E]For instance, a restaurant owner may push speedy lunchtime service as a way of serving the time-strapped business community. By contrast, a medical supply outfit may emphasize how its products improve customers’ health. Not only can a clear mission(responsibility)serve to motivate employees, it can also infuse a sense of importance in their jobs.
    [F]"This requires a mentality that encourages learning rather than being afraid of making a mistake. Try something new and different, but know we’re not going to kill each other if things don’t work out," says Sheehan. "I was a swimmer in college and I swam fast when I imagined a shark was after me. I swam just as fast when I imagined I was in the Olympics. It’ s a question of what you want to focus on."
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答案C
解析 此处标题是“后天的，不一定是天生的”。第八段首句对made一词进行了阐释：成为一位好的领导者是一种后天学习的行为(learned behavior)。接下来该段又列举了多种后天学习的方法：参加课程和研讨会，阅读书籍等。C项中席翰的一番话是对标题内容的论述：我们都有成为好老板的内在品质，关键是要(后天)挖掘它。其中innate traits与标题中的born相对应。
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