2. 外语
  3. Dear Mr. Black, We are a mid-sized accounting firm. Our staff members are not happy with our current insurance plan, so we ar

Dear Mr. Black, We are a mid-sized accounting firm. Our staff members are not happy with our current insurance plan, so we ar

admin2019-03-10  34
问题 Dear Mr. Black,
   We are a mid-sized accounting firm. Our staff members are not happy with our current insurance plan, so we are looking into other alternatives. The insurance company we use now has recently raised its rates, while at the same time the quality of service has gotten worse. Naturally, we are not happy about paying more money for poorer service. Therefore, we are interested in learning more about your Health Care system.
   Could you please mail a packet of information to me? Also, I would appreciate it if you could answer the following questions:
   First, our employees want to choose their own doctors. Does your program allow this? Second, do your doctors have weekend and evening hours? Our employees have busy work schedules, and it is not always convenient for them to go to appointments during regular business hours.
   Thank you for your help.
                                                      Sincerely,
                                                      Susan Smith
                                                      Human Resources Manager
Questions:
The staff members complain that the rates have been raised, but______.
选项
答案the quality of service has gotten worse
解析 本题考查公司员工对当前的保险计划抱怨的具体内容。由关键词the rates have been raised定位到原文第一段第三句。本句中提到了员工对于当前的保险计划的抱怨内容：一方面，现在使用的这家保险公司最近上调了费率；另一方面，服务质量越来越糟糕。题干中的but与原文中的while意思相近，因此将while后的内容整合一下就是本题的答案。
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