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Mobile Phone Manners Mobile phones have changed the way we communicate (交流); they have also brought about problems in phone
Mobile Phone Manners Mobile phones have changed the way we communicate (交流); they have also brought about problems in phone
admin
2018-05-03
15
问题
Mobile Phone Manners
Mobile phones have changed the way we communicate (交流); they have also brought about problems in phone manners (礼仪). Gaik Lim, a Singapore-based advisor, has some advice on phone manners.
When dealing with missed calls, the person being called should return the call. "Calls should be returned as soon as possible, and no later than the following day. Anything later than that, and an apology or a reason for the delay should go with the call. "
Text messages should be kept short and to the point. If they go beyond four or five lines, call or e-mail instead. " The use of short forms should be among family members and friends, never in a business situation. "
Speak in a low voice as if you were talking to someone next to you. If the connection is bad, don’t raise your voice in order to be heard, simply move to another place where the connection may be better. And if that doesn’t work, tell the caller to call you back or offer to call at a later time.
When a conversation is cut off due to a bad connection, the person who started the conversation should call back. "It may be inconvenient for the other person to return the call, especially if it’s an unlisted number, or an overseas call. "
When running late for a date or meeting, it is acceptable to text to inform that you’ll be delayed. Messages should be apologetic. "A message like ’ Sorry. Will be about 30 minutes late due to flight delay’ is considered polite and thoughtful. "
Taking calls during meetings is only acceptable if you have informed the chairperson that you are expecting an urgent (紧急的) call. If you get an unexpected but urgent call, apologize to those present and offer a quick explanation as to why you have to take that call. Then leave the room to continue your phone conversation.
Which of the following is considered acceptable?
选项
A、Text an apology when late for a meeting.
B、Raise the voice when the connection is bad.
C、Answer a phone call quietly during a meeting.
D、Use the short forms in messages whenever possible.
答案
A
解析
推理题。题干意为“以下哪种行为是可接受的?”B项信号弱时,提高嗓门不得体。C项会议中接电话是有条件的。D项尽可能地使用缩略语形式也是不恰当的。故选A。
转载请注明原文地址:https://jikaoti.com/ti/ToVsFFFM
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公共英语二级笔试题库公共英语(PETS)分类
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公共英语二级笔试
公共英语(PETS)
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