To: customerservice@robertsons.com From: Francis Tordesillas Date: September 7 Subject: Some Concerns Attachment: Warranty Card

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问题
To: customerservice@robertsons.com
From: Francis Tordesillas
Date: September 7
Subject: Some Concerns
Attachment: Warranty Card
To whom it may concern,
I ordered a vacuum cleaner from your online store last week and it was just delivered this morning. As per the instructions on your Web site, I have attached a scanned copy of the manufacturer’s product warranty card. I trust that I still qualify for the extended two-year warranty since I completed my purchase in August.
In addition, I am enclosing a link to the Web site of an appliance retailer in Florida. According to their advertisement, they are selling the Goldline compact refrigerator for just $156, versus $172 on your Web site. I would prefer to order the appliance from you since I have already registered for an account, but I’d like to confirm that you are able to match this competitor’s price.
Here is the link: http://www.plotkinappliance.com/refrigeration/goldline.html
Best regards,
Francis Tordesillas
Which brand of vacuum cleaner did Mr. Tordesillas most likely buy?

选项 A、Jiffy
B、Lutschen
C、Baronial
D、Irona

答案C

解析 本题需要综合考查两篇文章的内容再做出选择。根据题干中的核心线索brand of vacuum cleaner did Mr.Tordesillas most likely buy可定位至托尔德西利亚斯先生所写的邮件。
根据第二封邮件中的“As per the instructions on your Web site,I have attached a scanned copy of the manufacturer’s product warranty card.I trust that I still qualify for the extended two-year warranty…”可知,托尔德西利亚斯先生按照网站说明找到了制造商的保修卡扫描后以附件形式发了过去,他希望自己依然拥有两年的保修期资格,这是第一条线索。但我们不知道提供保修服务的是哪一个品牌的吸尘器,还需要进一步确认网页中的内容。根据第一篇文章中的“This month only,all Baronial up right vacuums come with an extended two-year manufacturer’s warranty.**”这句可知,所有Baronial牌直立式吸尘器都提供两年的保修期,又由“**Valid only when you send a scanned copy of the completed manufacturer’s warranty card…”可知,必须将完整的保修卡扫描后发过去后保修期才有效,这是第二条线索。
结合这两条线索我们可推断托尔德西利亚斯先生购买的是Baronial牌吸尘器,因此选(C)Baronial。
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