What does the man think of good communication?

W: Somebody once said that good communication can solve any problem. Do you agree with this?
M: I think that good communication can solve a lot of problems, and improve many a situation. I worked in some seemingly impossible situations, and saw people change dramatically all because they started communicating in better ways. But can good communication solve all problems? No. It can’ t stop some people from seeing the world in twisted ways. It can’ t stop some people from hurting themselves.
W: What kind of people do you have difficulty working with?
M: I’ m naturally a person who likes to be decisive, and to act, so I get impatient sometimes when I’ m working with a large group. Because it takes time for everyone’ s voice to be heard, and for everyone’ s opinion to be aired. Yet I know that process is vital if they’ re going to reach the ultimate decision.
W: Is success of business based more on the results of what you do, or on how you communicate what you’ ve done?
M: Oh, it’ s a combination of both. To be successful, you have to be able to achieve results. But you also have to be able to communicate what you achieve. The most successful people don’ t place glory on themselves, but rather on people who help them achieve success.