Dear Ms. Robinson, I received a collection notice from the Ohio Telephone Company on February 13. The letter states that I owe a

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问题 Dear Ms. Robinson,
I received a collection notice from the Ohio Telephone Company on February 13. The letter states that I owe a past due balance from the September 16 to October 16 billing period last year. The letter also states that my service will be disconnected【K1】______ I act immediately; however, I am informing you for the second time that I paid that bill on January 8.
On January 15, I received a call from one of your representatives about this matter, and I immediately told him that I sent a check to your office for the due amount of $ 132. 57 approximately a week ago. Unfortunately, I failed to get his name. I am【K2】______ that you have not taken care of this matter, 【K3】______
I hope that this【K4】______ the matter once and for all.
Sincerely yours,
Bill Moritz
Encl: copy of the check
【K4】

选项 A、settle
B、will settle
C、has settled
D、had settled

答案B

解析 是反映时态的动词词形的问题,根据上下文,应为“希望这次能切实解决和未缴费用相关的问题”,因此空格处要填反映将来时态的will settle。
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