What does the woman want to do?

admin2016-01-22  3

问题 What does the woman want to do?
M: Good afternoon and welcome to World Phone Service. How may I help you?
W:(50)I have a problem with my phone bill. I think you overcharged me $100 last month. It should be about $75, but my statement shows $175.(51)My phone number is 502-1015.
M: Oh, I am sorry to hear that. Can you tell me your name and address to verify your information?
W: Just a moment.(52)I have to see my driver’s license. I recently moved to a new house, and I still don’t remember the new address.

选项 A、Correct a billing mistake
B、Renew a driver’s license
C、Move her house to a different city
D、Change her address

答案A

解析 问题是询问女子的愿望,所以应该注意听女子的话语。对话以I have a problem with my phonebill.开始,接下来的内容也是关于更正错误的电话账单。
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