A、The hotel clerk had put his reservation under another name. B、The hotel clerk insisted that he didn’t make any reservation. C、

M: Hello, I have a reservation for tonight.
W: Your name, please.
M: Nelson, Charles Nelson.
W: Ok, Mr. Nelson. That’s a room for five and...
M: But excuse me, you mean a room for five pounds? I didn’t know the special was so good.
W: No, no, no...according to our records, a room for 5 guests was booked under your name.
M: No, no...hold on. You must have two guests under the name.
W: Ok, let me check this again. Oh, here we are.
M: Yeah?
W: Charles Nelson, a room for one for the 19th...
M: Wait, wait. It’s for tonight, not tomorrow night.
W: Ern..., I don’t think we have any rooms for tonight. There’s a conference going on in town and...er, let’s see...yeah, no rooms.
M: Oh, come on! You must have something, anything!
W: Well, let...let me check my computer here...Ah!
M: What?
W: There has been a cancellation for this evening. A honeymoon suite is now available.
M: Great, I’ll take it.
W: But, I’ll have to charge you 150 pounds for the night.
M: What? I should get a discount for the inconvenience!
W: Well, the best I can give you is a 10% discount plus a ticket for a free continent breakfast.
M: Hey, isn’t the breakfast free anyway?
W: Well, only on weekends.
M: I want to talk to the manager.
W: Wait, wait, wait...Mr. Nelson, I think I can give you an additional 15% discount...