Successful Ways of Communication Communication means: 【B1】speaking______and writing An effective communicator is good at: 【B2】__

Man: Good morning, everyone. When we talk about communication, we think of speaking, presenting, writing, that is, delivering a message in some way. But an effective communicator is also adept at receiving messages. You won’t budge people toward a goal unless they feel that they’ve had input, that they’ve been heard and understood, and that the vision they’re working toward is also their own vision. Listening to your followers is the only way you can make this happen.
To be a good leader, you need to hear out what others have to say: Here are my suggestions.
Firstly, you need to hold judgement and hold eye focus. Listen carefully and with an open mind—if you’re defensive, you may miss critical information. Remember to formulate your answer while a person is still speaking and watch for subtle body language that may offer extra clues to the speaker’s true meaning. Also, hold eye focus. If you don’t look at the person who is speaking to you, you can’t establish trust. As a leader, you want followers to trust you and believe in you.
Secondly, you need to end all other tasks. You’d better show your respect for people by putting aside your paper, lunch, etc. , and don’t take phone calls. By "doing it right the first time," there won’t be misunderstandings or any need to repeat information. Please get ready to take down notes as the person speaks, because this is beneficial to your communication.
Thirdly, you need to allow the speaker to finish. Don’t interrupt. Don’t change the subject. Don’t finish sentences for the speaker. Remain quiet until you’re sure the speaker has completed his or her thoughts.