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  3. Write a letter to the customer service center of an online store, complaining about the quality of the new ipad and demanding a

Write a letter to the customer service center of an online store, complaining about the quality of the new ipad and demanding a

admin2016-12-13  36
问题     Write a letter to the customer service center of an online store, complaining about the quality of the new ipad and demanding a prompt solution.
    1)introduce the problem, and
    2)provide a solution.
    You should write about 100 words on the ANSWER SHEET.
Do not use your own name. Use "Li Ming" instead.
Do not write your address.(10 points)
选项
答案 Dear Sir / Madam, I am writing to you to express my complaint about the ipad I bought from your online store the other day. At first, I was quite pleased with my new learning device. It worked just fine. Unfortunately, after playing some games on it, the screen freezes every time when I try to get access to the "Dictionary" section. I reset the device several times but now the problem still exists. Therefore, I suggest a free replacement for my device. Also to avoid similar complaints, your company should run stricter quality tests on products. Your prompt attention would be highly appreciated. I look forward to your satisfactory feedback. Sincerely yours, Li Ming
解析     本题要求写一封投诉信，此类信件的书写要注意三点：一是写信目的必须开门见山，即表达不满，进行投诉；二是简要描述事情经过；三是提出建议即解决办法，并表示希望尽快解决。
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